Pass the ITIL V3 Exam With Our 2,200 Question Simulation
Software.
Part 1: Foundation Examination. 1500 Questions.
1 hour per exam given per exam (65%) to pass the Foundation
exam.
The Program creates 40 questions per exam for the Foundation
Examination.
Part 2: Foundation Bridge Exam, 700 Questions.
30 minutes Per exam and 20 multiple choice questions Per exam.
Pass for this exam is 65% (13 correct answers out of 20).
The Program creates 20 questions per exam for the Foundation
Bridge Examination.
ITIL V3 Components
The ITIL ® (Information Technology
Infrastructure Library) V3 examination is the most popular and
distinguished certification for Information Technology
professionals.
ITIL v3 encompasses:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement
ITIL v3 certification levels are: Foundation, Intermediate,
Expert and Master.
Service Strategy:
Why would the customer buy information technology services and
what are their exact, core needs in terms of the end goal they
seek through purchase of your unique service offering. What will
be your company’s strategic advantage in providing services to
the customer? Utility is what the service does for the customer.
Warranty is defined in service strategy as how services are
provided.
Service management implementation as a strategic asset.
Identification of service and customer type to be offered. How
will you create and provide the service. Where will you obtain
raw input to provide the service output. Customer value
perception.
Detailed identification of customer satisfaction needs,
objectives, opportunities and improvement.
Plan for service progress measurement and improvement.
Strategic plan to meet customer expectations within the scope of
the customer needs, budget and overall scope of services.
Services value creation implementation and control, demand
management, business activity patterns, and financial
management.
Service Design:
Services unique fundamental processes, strategy and processes to
meet the business requirements for new or existing services.
A detailed description of each service. How each process fits
dependently and independently in each service lifecycle process.
How each process fits into the business needs. Alternate service
sources.
The development and management of the service strategy design.
Business, security, contract, risk and supplier management.
Monitoring and reporting of services.
Responsibility assignment and services preparation for customer.
Workplace systems and infrastructure upgrades to ensure services
support.
Detailed, valid, current and accurate service design document
preparation and storage. The vital steps and information related
to the service.
Service Transition:
Capabilities development and improvement. New and changed
services transition methods.
Detailed and standardized change management, error reduction and
configuration management.
Release and Deployment Management including project management,
planning, support, validation and testing. Assurance through
vigorous testing that the release of the service was in line
with the business goals. Detailed service lifecycle from
pre-release, to release to finally service closure.
Remediation Planning
Knowledge Management includes the business information
collection from data and sharing through various mediums.
Planning and Support for services transition
Service Operation:
Delivery of services and customer value. Continuous, stable
support for services flexibility and improvements.
Running Day-to-Day business Operations, services reliance on
technology components, event and access management. Lifecycle
problem management.
Routine Information Technology maintenance.
Standard request fulfillment, user authorization management and
incident impact reduction. Incident data recording and
reporting.
Service desk variations, technical application management,
Information Technology operations management
Successful business to customer value delivery in line with the
agreed upon level.
Continual Service Improvement:
Customer value creation and maintenance.
Continuous service design, quality,
efficiency and operation.
Improvement management, strategy, design,
and transition linked to business.
Plan, Do, Check and quality management.
Optimization and efficiency of service cost
The Timer gives users 60 minutes to
complete each foundation level exam.
The Timer gives users 30 minutes to complete each foundation
bridge level exam.
You have the Edge! You now have
an "insiders view" of the ITIL V3 Exam in every detail, in the
exact Environment and patterns as test day! Gain Confidence and
reduce study time.
2,200
Total Questions. Each question is Unique, no 2
questions are the same. The largest unique database of ITIL V3
questions in one program. See Screenshots and free samples.
Questions are Situational and
Complex. No Easy Questions, NO True/False Questions, NO
Questions outside of ITIL V3 Service Lifecycle, key concepts,
structure, terminology and processes.
Two Timers®" with on/off
functions! You have a choice of a "per
question" timer to track your time usage per question
and a "per exam" timer for each
exam which displays time left for that particular exam. Learn to
manage your exam time.
Answer Display Functions.
Option to Display the answers
after each question or all answers at the end of the exam. Real
time practice exam results help reduce study time and effort.
See Screenshots.
Explanations: Detailed,
accurate and thorough rationale
of the correct answer is explained to help you understand why
the answer is correct.
Development. Developed by a
dedicated team of highly experienced professionals, instructors,
students, consultants, programmers, editors and project managers
whom have a combined total of 163 years of experience. Members
writing, revising, editing questions.
Programmers adding each question, answer and explanation into
the program, ensuring it works and testing it.
Mark for Review Feature. Not
sure about an answer? Don't let it take up all your time. Use
"Mark for review" (skip it) and it will display again at the end
of the exam so you can try again.
Results Review. When you have
completed the exam your percentage score will be calculated,
scoring pass of 65% (26 out of 40) for the foundation level exam
and pass of 65% (13 out of 20) for the foundation bridge level
exam.
Questions Randomize / Or Show in the same
order each time. Questions will show in a
different order each time you start an exam. So you wont get
familiar with the answers. Set in the options screen how you
want the questions to show.
Print. Print out your results
showing the questions and correct answer for study on the go.
Not Online only.
This software installs on your computer,
and conveniently runs as a program. No internet
connection required to access exams.
Accelerate your learning curve!
You can pass the ITIL v3 exams with minimal study time and
effort. Days or Weeks instead of Months! You are strategically
laser targeting your study efforts by studying in the exact way
questions will be presented on the exam.
The program NEVER expires or
becomes limited in any way. Be careful of other simulators with
3-6 month use time, which become unusable after your use time
expires. Our program is yours to keep forever, it never expires.
No tricky or complex licensing
issues. Students are allowed to install on multiple computers
(laptop,home,work,etc) for their own study purposes only.
99.6% Pass rate. 99.6% of our
Students pass the exam their 1st time.
Each and every question
is Unique and Under United States copyright Protection with our
company. If you see our questions anywhere else please contact
us so we can stop illegal distribution.
Operating Systems: Windows 95/98/ME/NT/2000/2003/XP/Vista/7
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“This program is very well organized and
specifically targeted to help users pass it ITIL V3 exam. The
topics are well organized, affective, and targeted for a better
understanding of the ITIL concepts. The practice exams are
spot-on for helping to gauge your readiness. I’m happy to say
that I passed with a 95%- exactly what I had expected from the
practice exams”
Luciano Gagnon
“This software is all that I needed to pass the ITIL exam. As I
seasoned IT professional, I felt pretty confident with many of
the concepts, but I wanted to go in there knowing what types of
questions to expect. This software accomplishes that and more. I
was amazed at how accurate the practice questions were, and it
really helped to target my studies!”
Francis Marquardt
"I kind of had a head’s up on the material, since I’ve been in
the IT sector for so many years, but I wanted the material to
review so I’d know what to expect. I was pretty familiar with
the material, but I realized that this would be especially
helpful to someone new in the field. The material is clear and
easy to understand and definitely gives you the advantage on the
exam.”
Tawleeq Amarnani
“I can heartily endorse this software, and that’s not something
that I go out of my way to do too often. It was easy to
understand, totally accurate, and made all the difference in the
world. If I ever meet anyone that’s going to take their ITIL,
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Douglas Eisenhauer
“I passed, and just wanted to say good luck to those of you
taking the exam. It’s not exceptionally easy, but ordering this
software is definitely the way to go. It certainly made my life
that much easier!”
Aditya Josvanger
“92%. Honestly, I thought I’d do a lot better than even that,
but I never really did like taking tests, so that might be a
part of it. The software, and the thousands of test questions,
really helped to make sure I was ready without being too dry and
overwhelming. That’s a tricky balance!”
Satish Rangarajan